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Account & Profile

  • Automatically unsubscribing emails that have bounced

Automations

  • Are your email templates responsive for mobile?
  • Making changes to a live workflow

Campaign

  • About Campaign Statistics
  • How do you create a new campaign
  • Understanding Scheduling and Timing
  • What is a Newsletter Campaign?

Email Deliverability

  • How do we handle bounces?
  • Improving your Deliverability
  • What is the difference between Deliverability and Delivery?
  • Why does an email bounce?

General

  • A/B Testing Email Campaigns
  • Create a segment
  • How long should my Email be?
  • Identifying Customers
  • What is a segment?

List and Segment

  • How do I know if a customer is unsubscribed?
  • Recurring Newsletters
  • What are the triggers and conditions for automations

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  • Creating an HTML email unsubscribe form

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  • Home
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  • How do I know if a customer is unsubscribed?

How do I know if a customer is unsubscribed?

The following steps will help you see your unsubscribers.

STEP 1: Go to the lists tab under the email page.

STEP 2: Click on the button that says statistics under the column of actions. (You can choose which list you want to see the statistics for)

STEP 3: You will now be able to see the statistics of your subscribe rate, your unsubscribe rate, the number of unsubscribers and total unconfirmed recipients based on your open rate and your click rate.

Guides
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